Shipping policy

Shipping Policy

At KoolKeys, we aim to deliver your orders quickly and safely.

Order Processing

• All orders are processed within 1–2 business days after confirmation
• Orders are not shipped on Sundays or public holidays

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Delivery Time

• Once shipped, orders are delivered within 3–5 working days across India

Please note: Delivery timelines may vary slightly depending on your location and courier availability.

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Shipping Charges

• Shipping charges (if any) will be displayed at checkout before placing your order

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Order Tracking

• Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp
• You can track your order in real-time using the link provided

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Delays & Exceptions

While we try our best to deliver on time, delays may occur due to:

• High order volumes
• Weather conditions
• Courier partner issues

In such cases, we appreciate your patience and understanding.